Customer Testimonials

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DealerRater Dec 3, 2022

Ernst was very professional, honest, accurate and organized. I would recommend him to my friends

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Google Dec 3, 2022

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DealerRater Dec 1, 2022

I got total loss and was in rush to get a car. My friend recommended to go and see Yaro. He did above and beyond - less than 5 hours and I am driving new Camry. Thanks Yaro and Parkway team to make it happen!

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DealerRater Dec 1, 2022

I had the most amazing car buying experience. My dear neighbor Yaro Martsinkiv works at parkway Toyota in West Roxbury. I sent him a text in need of a car within 18 hours I drove off the lot in a BRAND NEW RAV 4! I would recommend Yaro to anyone and everyone.. he listens, he cares and he knows how to get you into the right car at the right price

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DealerRater Nov 29, 2022

Bought used Chevy and happy with my purchase and Yaro was very helpful! Will recommend to others

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DealerRater Nov 23, 2022

I just got my RSVP 4 hybrid and had great experience with Yaro and Mike! It's not easy to get hybrid with a current production but I waited only a month! Thanks a lot Parkway team!

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DealerRater Nov 21, 2022

Yaron was awesome through the whole process! He made it very quick and simple to get through

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DealerRater Nov 20, 2022

Yaro was patient with us and gave us the space we needed to make decisions. He wasn’t pushy or rude like some other car salespeople we’ve encountered. He got us in a vehicle that we like and did it for a cost that was reasonable give. The current market.

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DealerRater Nov 19, 2022

Yaro and the team were wonderful to work with from beginning to end. Informative, professional, and friendly.

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DealerRater Nov 19, 2022

Ernst was very welcoming, reviewed the financing options with us to make the new Rav 4 affordable and the rest of the Parkway team made the process of buying our Rav 4 and easy process. I recommend your dealership for anyone wanting to buy a new car

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DealerRater Nov 18, 2022

I had an absolutely amazing experience working with Ernst at Parkway Toyota in West Roxbury! Honestly, it was an amazing experience after not buying a car for over 14 years. He was very professional, extremely helpful and just pleasant all around. Ernst was wonderful. He was amazing from day one to closing day. He answered all my questions and kept me posted from the time my SUV was order until the moment it arrived. Oh, and I love the car!

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DealerRater Nov 18, 2022

Yaro helped us with our car purchase and It went very well. No probelms and very good with time. Also helped us understand the concept of the deal as well. Great guy and would recommend him to anyone looking to buy a vehicle.

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DealerRater Nov 16, 2022

Wow.. where do I even begin?! My 2015 Toyota Corolla was giving me some trouble and my dear friend Ernst was able to give me a deal that I couldn’t resist. I was able to trade-in my car for a great price, thank you Toyota!

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DealerRater Nov 15, 2022

Buying a car can be very stressful but we had an excellent experience with Peter. He is very knowledgeable, professional, helpful, and just a very nice person. I highly recommend working with him!

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DealerRater Nov 15, 2022

Great service, very helpful was very good with negotiation, friendly good customer care made sure my needs were met

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DealerRater Nov 10, 2022

Great service ! Patient and kind during the whole process. Highly recommend Yaro as your salesman.

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DealerRater Nov 8, 2022

I bought a lot of cars over the years but I’ve never meet a salesperson so professional and so enthusiastic like Jean Preval ,he was very attentive and knowledgeable and gave a me great deal on a brand new Tacoma and I couldn’t be happier.I will definitely go back to him for all my car purchases and I will refer all my friends and family members to Jean Preval for all their car needs thanks Jean!

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DealerRater Nov 8, 2022

Yaro was kind, knowledgeable, and helpful. Helio made the financing process a breeze. After months of trying to find a car, I'm finally driving one home that meets all my needs. If you're looking for a Toyota, go see Yaro and Helio at parkway!

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DealerRater Nov 5, 2022

We are very happy with our brand new 2023 Toyota 4Runner TRD Off Road Premium. Deu Ernst was incredibly professional and knowledgeable throughout the entire process. I really appreciated him letting me work at his desk so that we could complete everything in one day! Would highly recommend anyone looking to buy a Toyota to buy through Deu Ernst!

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DealerRater Nov 4, 2022

Yaro is a friend now, he understood our situation and offering the best possible vehicle buying experience. We got all the details including the possible financing options. It is one of the best experiences so far.

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DealerRater Nov 4, 2022

Yaro was great! He made my experience leasing my first car very easy—much easier than I’d ever expected!

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DealerRater Nov 4, 2022

Had a great experience with Parkway and Yaro!!! Happy to be back and service my car there!

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DealerRater Nov 4, 2022

So good! Perfect experience start to finish! Responsible, attentive, friendly, efficient! Yaro made the car buying experience much less stressful than typical.

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DealerRater Nov 3, 2022

Pros: Fair Price. Fast transaction. Good inventory. Great kind service. Low Pressure. Flexible with payment strategy. Friendly to walk-in’s. Employees appeared to enjoy working there. Felt our business was appreciated. Staff was great with our newborn. Zero sales manager interaction, they hide away in their little glass box. Great waiting lounge area for the whole family. Had all the fancy high end models to look at and dream about while we waited. Zero up-sell. Cellphone/text access to sales rep. Ernst tested everything before we left. Cons: Miscommunications within dealership delayed getting vehicle by 3 days. A snack bar of ...

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Google Nov 3, 2022

Xeno's, Charles's and Scott's personal care were superb and invaluable! Everyone did absolutely the best (and the impossible) to provide us what we were looking for. We love the car, happy with the purchase and super satisfied with the service! Thank you and see you again in the future!

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Google Nov 3, 2022

From start to finish, Fernando Burgos provided me with a fast and streamlined experience. I dreaded having to buy a new car and thought about past experiences. Fernando and everyone on the Parkway Toyota team made it enjoyable and I truly feel I got a great deal. 10/10 recommend!!!

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DealerRater Nov 2, 2022

I looked at other dealers, but Parkway and Yaro were the best. Great service and attention to detail

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Google Nov 2, 2022

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DealerRater Oct 31, 2022

Jean Preval is a excellent salesman, he goes above and beyond for his customers. Buying a car from him was painless. Great personality, very patient and through. Will buy my next car from him.

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DealerRater Oct 30, 2022

Ernst was very good. Very amaze by the service. I used to buy from Bosh and since I seat with Ernst he change my perspective . Very communicative and honest. If you're on the market for a car go see him.

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DealerRater Oct 29, 2022

It was a wonderful experience! Yaro was amazing, a full on hero, ensuring we got our car in only a few days! Plus, over the week!Thank you!

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DealerRater Oct 27, 2022

Yaro was very helpful with trading in my car and purchasing a new one. Upon arrival he assisted me immediately and made the process easy. This is the 2nd car I have bought from this dealership and will continue to do so.

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Google Oct 26, 2022

Excellent service.

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DealerRater Oct 25, 2022

Easy to deal with, great buying experience. I Would buy here again. Yaro was awesome.

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DealerRater Oct 25, 2022

Yaro was great to work with, communication was awesome and he was nothing short of awesome

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DealerRater Oct 21, 2022

I am so happy that I came to this dealer and met. Yaro! He went above and beyond! I an driving my bee car after being here 2 hours! Yaro also helped me with insurance and drove me to the bank to pick up the check. Also i an very happy that Parkway Toyota supports Dana Farber Cancer Institute where i work!!!

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DealerRater Oct 18, 2022

The Dealer contacted Me and let me know that the Vehicle had been sold after I had inquired about it

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Google Oct 17, 2022

I had a great and relaxed experience getting my new Toyota Corolla Cross. The sales representative was very helpful, he was very attentive and communicated very well with me by telephone and email , he always returned my calls. Dealer area was very clean and nice. Dealer staff was very nice and relax, I never felt pushed or uncomfortable.

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DealerRater Oct 17, 2022

Jean is excellent and very helpful I highly recommend him. I will definitely do business with him again

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DealerRater Oct 15, 2022

Jean was wonderful to work with. Very pleasant, informative and not pushy. Kept in touch while waiting for my new car. Thanks Jean!!!

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DealerRater Oct 15, 2022

Jean was easy to work with and very informative. Great employee! He was a pleasure to work with.

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DealerRater Oct 13, 2022

The experience was excellent. I followed a good friend and outstanding customer service person, James Brown, to Parkway Toyota, who I had known from a previous dealership. He connected me with our salesman, Yaro, who was most helpful and over communicative. Yario’s manager, James Callahan was also very great to work with, one price where we both felt good about the deal. I highly recommend Parkway for sales and service.

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Google Oct 13, 2022

Mike Colby very good best finance manager. Very best prices. Very good warranty. 10 year warranty very good ceramic coating. Will always ask for his help. #1 Finance guy

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DealerRater Oct 13, 2022

Had fantastic experience with Parkway Toyota! Yaro helped me a lot and found perfect car that fits my budget! Thanks a lot Parkway team and Yaro!

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DealerRater Oct 11, 2022

My salesman Deu, kept his word about everything he had mentioned! Highly recommended. Good and honest salesman and a good and honest dealership, which can be hard to find nowadays.

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DealerRater Oct 10, 2022

Yaro was great, love my new car. Thanks for all of your help. I appreciate it.

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DealerRater Oct 9, 2022

Yaro is friendly and accommodating. He was very professional and easy-going and made the car-buying process quick and easy. Answered all my questions and communicated regularly with me. Will recommend Yaro to friends and family.

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Google Oct 8, 2022

A few months ago I was in the market for a new pick up truck. However, with car shortages/supply issues looming I was concerned about the buying process. James (manager) and Charles (salesman) quickly changed my outlook. Both were always upfront, honest, responsive, not pushy and most importantly made sure I got what I wanted. I also received a solid trade in offer for my Kia Optima, which was higher than other dealerships, for my previous car. Very pleased with the experience and would HIGHLY recommend Parkway to anyone in the market for a car.

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DealerRater Oct 5, 2022

My wife and I met Yaro when we test drove a vehicle and he was extremely helpful. He had all the answers to our questions and made the car buying process so easy.

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DealerRater Oct 3, 2022

Jean was really exceptional he was very friendly patient and he really took great care of me ,he’s a true professional and I will always send my friends and family members to Parkway to buy a car from Jean Preval thanks again Jean you really made my day

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Google Oct 3, 2022

I initially had a very bad experience with one of the team members here and didn’t have plans of coming back. I received a follow up call and they asked me if I wanted to come back and see another member. I was hesitant but Leo made my experience great and I was able to purchase the car I was looking for. We had some time to chat and found out we’re both car lovers and had a lot in common! Salesmen usually don’t connect with clients on a personal level but it felt like we were ...

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DealerRater Oct 1, 2022

Patient to help me purchase a car even over several hours. Non-pushy and relatable

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DealerRater Oct 1, 2022

Has a welcoming smile and very motivated to help find the best options for you!

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DealerRater Oct 1, 2022

Yaro has been excellent. The process was very simple and easy. Just recently moved next door to the dealership and look forward servicing my new vehicle with Parkway Toyota!

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Google Sep 30, 2022

The service department at Parkway was very professional and worked hard to resolve the issue I was having with my car. They were helpful and communicated in a timely and clear manner exactly what was going on with the car and the status of the repair. I will not take my car to any other dealership after having such a great experience here.

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DealerRater Sep 29, 2022

Second car very nice person working with yaro everything very profesional. Will be back for service!!!

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DealerRater Sep 27, 2022

Supper easy and smooth processing for buying car at Parkway Toyota Boston. My first time in my life when i bought a car without headache shop around other dealers. And shout out to Sale-man Leonardo. He did excellent job to make me happy all the time even I had wait 6 months for my order . Reach out to Parkway toyota Boston and Leo to get a good deal for your car. You will never regret for sure.

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DealerRater Sep 27, 2022

Yaro and James were wonderful. So efficient and so helpful with everything. Very patient with all my questions. Beautiful space in show room. Joanne Lee

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DealerRater Sep 23, 2022

Very professional and personable pleasure doing business with Yaro Mike James and the other staff.

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DealerRater Sep 21, 2022

Yaro was extremely helpful, he answered all of my questions so thoroughly and took the time to make sure I understood everything.

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DealerRater Sep 21, 2022

Yaro was amazingly helpful, making my car purchase experience so simple! Would recommend anyone to go see Yaro at Parkway.

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DealerRater Sep 18, 2022

Jean was very quick and efficient. He greeted us at the door and had such an enthusiastic attitude. Needless to say we were in and out and left with a new car!

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DealerRater Sep 18, 2022

Quick and efficient made my experience enjoyable and fun. Even stayed past closing hours for me.

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DealerRater Sep 18, 2022

It was a great pleasure working with Gean. I was really comfortable with with him.

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DealerRater Sep 17, 2022

My son just bought a car and Yaro was fantastic!!! Will be back for my next car!!!

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DealerRater Sep 16, 2022

I did not except to but a car today. Yaro was very quick and helped me to drive from the lot at the same day!!!!

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DealerRater Sep 16, 2022

Great experience with Parkway Toyota! James Brown and James Calihan helped me a lot!!! Will be back for service. Yaro stayed on top of my delivery.

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DealerRater Sep 14, 2022

Jean was great to work with and I couldn’t be happier with my new car

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Google Sep 14, 2022

(Translated by Google) Excellent Customer Service as well as Service. (Original) Excelente la Atención al Cliente, así como también el Servicio.

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DealerRater Sep 12, 2022

Honest, nice, knowledgeable. I enjoyed my experience with Yaro and Parkway Toyota of Boston. Thanks

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DealerRater Sep 8, 2022

Parkway dealer it is a unique place and they treat people like gold. World class customer services from their bdc department

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DealerRater Sep 6, 2022

Yaro stayed on top of our purchase. We had difficult situation and he helped l. Mike in finance also worked hard to make it happen!

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DealerRater Sep 6, 2022

Great experience with Parkway! We bought our third car and very happy! Also will be back to service. This place is very clean!

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Google Sep 5, 2022

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DealerRater Sep 4, 2022

Jean is the man. He sold us a brand new 4 runner that just came in. Also he gave us a great deal on the Lexus we traded in. Thank you again

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Google Aug 31, 2022

Great experience taking an ownership of a new car. Everything was pleasant from negotiating to heading out. Separate thanks to Peter for leading us all the way. If I have to complain, I wish there was a better appointment system throughout the process. First Come First Server approach took a bit of its toll on us.

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DealerRater Aug 31, 2022

Best car buying experience I ever had everything went smoothly with no issues .Peter Stern went above and beyond to ensure we received an over the top service. Thank you, Peter!

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DealerRater Aug 31, 2022

Great experience taking an ownership of a new car. Everything was pleasant from negotiating to heading out. Separate thanks to Peter for leading us all the way. If I have to complain, I wish there was a better appointment system throughout the process. First Come First Server approach took a bit of its toll on us.

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Google Aug 30, 2022

From start to finish, the dealership was fast courteous and super friendly! I took my car in for a recall and they explained everything they needed to do. I would definitely recommend Parkway Toyota of Boston!

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DealerRater Aug 29, 2022

Best car buying experience i ever had everything went smoothly with no issues . What a great team of people

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DealerRater Aug 29, 2022

Yaro was great, worked to get a great deal and make sure everything was up to par

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DealerRater Aug 29, 2022

Yaro, was very helpful and knowledgeable throughout the entire sales process. Excellent job. Definitely recommend.

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DealerRater Aug 29, 2022

Jean was very flexible with my schedule and always available to answer any questions I had about the car buying process.

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DealerRater Aug 28, 2022

Jean was on the ball. He listened to us. He was patient with our questions. We got the car we wanted at a fair price. And he was always pleasant. He even laughed at my jokes.

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DealerRater Aug 25, 2022

I Yaro and Micheal are the most amazing person that love to help and understand about their customers. I enjoyed the time I had with both of them and as a result I got a great car with a lots of benefits.

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DealerRater Aug 24, 2022

Hi My wife Nancy and I had a wonderful experience with Yaro Martinair @ Parkway Toyota. He is a true professional at his craft.He was so up front and honest with us.He answer all our questions.on a timely manner.He is a big asset to your company.Thank you Yaro..

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DealerRater Aug 24, 2022

We have had an enjoyable experience working with Yaro! He has answered all our questions on

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DealerRater Aug 23, 2022

Jean was great. He left his vacation to come back and finalize paperwork and sale. Thank you.

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Google Aug 23, 2022

Top notch customer service . JB takes care of everything . Will not be going anywhere else. Happy car , happy life.

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Google Aug 21, 2022

I was very happy with my experience with Parkway Toyota. I had to turn in my leased vehicle and lease another within a few weeks before my current lease ended. Leonardo Monterrosa made this process seamless. He not only got me my second choice in vehicles (my first choice wasn't available), but I feel I got a fair deal and did not feel cheated in any way. He was very easy to work with and a great pleasure to work with. I highly recommend Leo and Parkway.

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Google Aug 19, 2022

Fernando Burgos is outstanding! If you need help buying a car, I highly recommend to see Fernando Burgos @ Toyota dealer in Dedham Massachusetts

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Google Aug 19, 2022

Matt was an outstanding customer service rep and very knowledgeable!

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DealerRater Aug 18, 2022

Jean was wonderful to deal with he took great care of my husband and I and we couldn’t ask for a better experience he is really the best and i will recommend all my friends and family members to Jean and parkway toyota

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DealerRater Aug 18, 2022

He is very good and friendly. The best guy that helped us so far. Very nice place to come.

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DealerRater Aug 18, 2022

Jean is the best guy we have been taken care of. He is very generous and kind and also very helpful.

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DealerRater Aug 18, 2022

I was recommended by a friend who bought a car from Yaro last month. Had great experience and drove the car the same day! Nice and clean dealership!

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DealerRater Aug 18, 2022

Excellent experience working with Peter! He made the whole process so easy. He was also very accessible by text or phone to answer any questions. Highly recommend!

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DealerRater Aug 18, 2022

Jean was fantastic to work with. He made the process easy and pleasant. Highly recommend.

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Google Aug 18, 2022

I stopped by the dealership on my way home since my vehicle needed some maintenance. I was greeted by a service writer named Jeff. Jeff helped me set an appointment the next day for service and a concern that I had. I arrived the next day, Jeff was there, and greeted me. Jeff gave me a time frame of how long it would take and kept his word. I was pretty much in & out. I spoke with another service employee & service manager, and they were also very professional. I will be coming back

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Google Aug 18, 2022

Appointment started on time. Friendly service from all staff. Tires and alignment checked digitally as I drove in! Incredible! Oil change was quick and additional services were suggested with clear reasoning and prices. I bought my RAV from this dealership and will continue to return for maintenance done with honesty and professionalism.


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