Customer Testimonials
Hi Service Dept:
I am extremely unhappy and disappointed with the service. I had called in the morning to find out if there was a wait to get an inspection sticker. The person I spoke to told me that they were very slow and I could bring in the car anytime in the early afternoon.
When I arrived my wife brought in the car and keys and spoke with Cheryl. I had the car serviced there in December and the mileage then was 11558. On 6/21 the mileage was 13603. We had driven only 2045 miles.
We are elderly and do not do a ... Read More DealerRater - Jul 8, 2025
Charles Wiseman made the entire car-buying process quick, smooth and enjoyable. He was extremely professional and patient throughout the entire process. He took the time to answer all our questions and guided us through every step with clarity which made the experience stress-free.
He patiently explained all the features of our new car RAV4 and made sure my son and I were completely comfortable and understood before driving off the lot.
His dedication to customer satisfaction, he went above and beyond to make sure we were happy with our purchase. His professionalism, knowledge, and friendly demeanor earned him a five ... Read More DealerRater - Jul 7, 2025
(Translated by Google) Very good šššš (Original) Muy bueno šššš
Yaro helped me to get reliable car. Very happy with his service
I was very happy with Yaro and Costco program! Yaro stayed in touch with me and updated 2-3 times a week. Highly recommend Parkway and Yaro
We bought a few cars at this place and so far we had the best experience. Yaro was the best - landed us on a right car and we left happy! Please see him!
I am very disappointed on the service from this dealership. I was referred by the Costco Auto Problem thinking it is a hassle free purchase. I only want one option on 2025 RAV4 XLE so I placed the order on 4/19/2025. I explicitly said the color I want is either gray or silver. I waited for three months, the salesman told me the car is here and the color is white. I never wanted a white color, his explanation is there could be a confusion on the color and without an apology. During the three months, he never emailed me on my ... Read More DealerRater - Jun 25, 2025
I hate being hustled. I walked in with my husband and child super cranky from
having to recover from a mild concussion due to a negligent driver who totaled our beloved car. In sum, I was not looking forward to buying another car.
Yaro came up to us and I was already prepared to walk out because like I stated, I hate being hustled. But his friendly demeanor was so hard to be angry at. I gave him a chance.
Long story short, he and his supervisor (James) were complete gentlemen with me despite my highly agitated post-concussive state. He ... Read More DealerRater - Jun 22, 2025
I was looking for a specific truck and Parkway had excactly what I wanted. Happy with a purchase and customer service from Yaro - he went above and beyond!
Yaro šš»šš». Bravo is all we can say. We can be pretty tough customers, especially when purchasing a new car. We want to sincerely thank you for being kind, honest and most of all for listening to what was important to us when making our decision. You were fantastic! Yaro made the process of joining the Toyota family at Parkway a breeze. We absolutely ā¤ļø the new 4 Runner... look no further... if you want to buy a car...this is your guy!
I totaled my car and was in a rush of buying new vehicle. Yaro was quick and efficient! I highly recommend Parkway Toyota!
Easygoing, friendly, and no games go see Mo he's the best
Jamard was great to work with - knowledgeable and helpful throughout my visit. Would highly recommend.
Leo and Julio is the power duo from heaven! And the Haitian guy is always clean cut and ready to help! All three locked in and got my Toyota app working for my brand new 2025 Toyota Camry Le Hybrid! Come here please!
Had a great experience here with their Service Department. There was a hiccup with my extended warranty but the managers from sales and service worked it out, Cameron was a great service advisor and remained professional despite me being clearly frustrated. They treated me better than my local dealer, will be driving here for work in the future
I went in to look for a used Toyota corolla hatchback they had and was greeted by Charles wiseman and he was very helpful to me to decide to get that one , I am very pleased with the whole process and made my experience very pleasant and easy Upon picking up car , he was so helpful in showing me everything in the car Thank you Charles and I love my car !
(Translated by Google) I bought a car at Toyota Parkway and it turned out to be very good. (Original) Compre un carro en Toyota parkwy me saliĆ³ muy bueno
I just got my certified Highlander from Yaro. He was quick and easy. Highly recommended Parkway and Yaro
After spending an entire weekend resting driving multiple vehicles, I had finally decided which vehicle I wanted, however they were difficult to find in stock. I reached out to Parkway and talked to Sandra who told me they had one on the way. I went in and work with Leo. He was very professional and knowledgeable. He did everything he could to get me the numbers I was happy with! He called me that night that the vehicle had actually arrived. Two days later I was back and filing our paperwork to take it home. The entire process was smooth. ... Read More Google - May 26, 2025
The man he will help you get in to a nice car no matter what
Yaro Martsinkiv my sales person, was incredible. He made the process so easy and seamless. I had gone to multiple dealerships looking for a Toyota RAV4, and was disappointed in the process. When I met Yaro at Toyota Parkway, we had a deal in 10 mins. He was patient, very knowledgeable, and there was no pressure at all. Further, his customer service skills are top notch and he has a kind and welcoming personality. It was the best experience I have ever had in purchasing a car. Highly recommend Yaro and Toyota Parkway - top rate!
We had outstanding experience with this dealer. Jamard, Mike Colby and Yaro were super helpful!
Senecque Lucas was a pleasure to work with. The whole process was easy and relaxing. It was a great experience and he got me a great deal. Thank you!
Wow, Senecque Lucas is the best car salesman! 10/10 Car dealership! Great guy, great deal!
Senecque Lucas got me a great deal, thank you
Give Senecque Lucas a raise!!! Great guy, great deal
Great experience, my sales rep Senecque Lucas helped me out
Yaro was great! He was able to make my registration quick and easy with a foreigner passport! Highly recommend. Finance manager Mike Colby was amazing as well!
My recent car-buying experience at Parkway Toyota of Boston, I highly recommend this dealership. Mr. Yaro Martsinkiv, was exceptional. He was friendly, making the process enjoyable and comfortable. More importantly, he was incredibly helpful, proactively addressing my needs and concerns. I also appreciated that he was consistently respectful throughout the entire process. Overall, Mr. Yaro's professionalism and customer-focused approach made buying a car a positive experience.
Missing 1 star, because I pointed out a small scratch at the door of the rear passager side. They mentioned they will take care it, but when I get the car, the scratch is ... Read More Google - May 16, 2025
I just walked into Parkway Toyota of Boston without making an appointment. David warmly greeted me. He was very knowledgeable about different models and their configurations. He helped me quickly decide to pick a RAV4 2025. David then guided me through the signing of the contract, paying, registration and other procedures efficiently. During the vehicle delivery, he also helped me download and set up the App. In short, the entire car-buying process was smooth and enjoyable. I was impressed by Davidās professional service. From the moment I entered his office to the time I took my new car away, it ... Read More Google - May 13, 2025
Thanks to Mohamed I was able to find a car suitable for me and worked out a good deal. He was really nice and very patient with me. I appreciate the help and great services he provided.
Our experience with Yaro and Parkway Toyota was great!!! Yaro went above and beyond to help me and my husband with our first time buying new car in this country!
We just got the first car. Our sales was Yaro. He went above and beyond to make sales transaction quick and easy!!
It was a very easy experience and the employees were very friendly!! I would definitely recommend.
I bought a car here recently and it was the easiest, most stress-free experience! Yaro was wonderful and the whole process only took a few days. I would definitely recommend!!
Very helpful and pleasant to deal with. Wonderful experience. Very comfortable experience. Absolutely fantastic. Thank you.
After service work this year I found missing bolts, stripped bolts stuck and entire missing brackets to the skid plates for my Tundra. Parkway had been my go to shop for years with multiple cars but can no longer trust that they can service my vehicles with the quality I expect from a Toyta dealership service shop.
Great service you could tell by the dedication that we customers matter
Since the moment we walked into Parkway Toyota, Iāve had a great experience. Yaro and his manager negotiated a great deal with me and had access to the exact RAV4 I wanted. My wife and I had a great experience and will come back to Parkway Toyota of Boston for service.
I worked with Moenes and he was great!!! He was very patient and spent 2 days to make sure I got exactly what I wanted!!! Highly recommend Parkway and Moenes. He is new at the dealer but works hard!!!!
Thank you, team Parkway I was helping my nephew purchase a car from Parkway Toyota Sales manager Helio make the car buying experience very pleasant. The whole process was done in two days all online. The car will be delivered home in New Jersey. I will definitely recommend other client.
Great work and great service. Quick and easy interaction to get your car purchased and driving in no time at all!
We recently purchased a used Camry and it was a great experience. Our salesman Mo was outstanding. He answered all of our questions and provided great guidance in our selection. I'm very happy with the whole experience. Thanks Mo!
I just bought a 2025 Grand Highlander Platinum From Ricky He was very professional, respectful and honest he walked me through all the features and their benefit to me Explains every thing about the vehicle I left 4 dealership to came here Had excellent new vehicle buying experience with Ricky Iāll recommend him to every one I know to see him before buying else where He is very helpful on each and every occasion We are very happy Highly recommend him as well Parkway Toyota of Boston .
Parkway Toyota has a very nice facility and good selection of vehicles. Jean was very knowledgeable, friendly and got worked hard to get me an incredible price for a new lease. I will think of them again the next time we need a vehicle and highly recommend!
It was a great experience working with the dealership, especially Leonardo Monterrosa. He provided ample space for customers to evaluate their options while maintaining a thoughtful follow-up cadence. His responses were prompt, ensuring a smooth and efficient transaction.
Another good place to buy a car or truck people there are very helpful and very nice good or bad credit
We had the best buying experience at Parkway! Yaro switched us to a new car and was able to lower our payment!!! Mike in finance was quick and easy to work as well! Highly recommend this dealership!!!!
Yaro did a great job! We had issues with NY registration and he handled it very well. Highly recommend Parkway and Yaro as your sales
My wife and I had purchased a brand new 2017 Prius a few years back and had a great experience. Fast forward to February 2024 and we were looking to replace our 2022 Ford Escape. It had no issues but it was a purchase we made over the pandemic and we didnt feel that it was going to be a long-term car for us. We needed a bit more space and frankly a better drive, so we were in the market for a RAV4. We had checked other dealers but going back to Parkway Toyota and was the right choice. Ricky from Parkway ... Read More Google - Mar 11, 2025
5 stars is for Nathaniel, thanks for going above and beyond and staying late to get the deal done on our RAV4. However, there are two things new buyers should be weary of when purchasing from this dealer.
1. Online price vs Actual price: After the test drive, I was informed that the price I saw on the website was the āOnline Priceā and the in-person price was actually higher because I was paying cash.
2. Re-conditioning fee: I was also informed after the test drive that the dealer had applied a āre-conditioning feeā to cover the costs they payed to get the ... Read More Google - Mar 10, 2025
Yaro was very helpful in every faith in a purchase and sales agreement!!!! And he is a diplomat of the highest integrity. Highly recommend Yaro
My rating for this location is all because of Senecque Lucas. From the moment I went to first look at potential vehicles, to weeks after my purchase, Senecque has been nothing short of excellent with his client service. I appreciate his eagerness to help however he can when issues arise. If you need an example of high-quality service, I recommend Senecque Lucas.
In the past, I had horrible experiences at this dealership but Senecque (Lucas) has changed my mind and was a fantastic salesman! The sale was easy and quick and I really appreciated his preparedness when I arrived at the dealership (no beating around the bush). It was such a positive experience and I owe it all to Lucas!
Yaro got it done! I needed help and he was there every step of the way š Thanks again Yaro!!
Worked with David Mendez and the sales manager to purchase a used vehicle, this was by far the best car buying experience I have ever had. I ended up walking away with a used Toyota Corolla. David was very willing to work with me, and lead me towards a vehicle that made sense for my wants, needs, and personal situation. Patient, genuine, and not pushy in any way shape or form. My first stop for my next purchase will be at Parkway with David and I will recommend my friends and family to do the same.
Just bought new car from Ricky! He was amazing to work with! I highly recommend him. Iām thrilled w my new Camry! He was great flllowing up and taking me through the process! I canāt thank him enough!
I got my car here about 2.5 years ago and I am still so impressed looking back on my experience here. I worked with David Demosthene to find the perfect fit for me. He made all the steps really easy and Toyota was very accommodating to find us the best deal as well. Even two years later I am incredibly impressed by the service team and cannot go anywhere else to get service for my vehicle. From the very beginning, this Toyota location has taken great care of my car and has earned a lifelong customer in me, (and anyone I ... Read More Google - Feb 27, 2025
I was emailing with Yaro for a few weeks and he was able to give me the best price comparing to other dealers. Highly recommended Yaro
Yaro was excellent: he is very knowledgable, highly efficient with my time, excellent customer service (fast responses to questions (i.e., call backs, responses to texts) and professional. No sleezy salesman antics.
Ricky was informative, kind, and pleasant to deal with. He made the purchasing process simple for us.
Experience with Ricky was very very good he took good care of me and he was kind and patient with me I highly recommend him
Ricky was a huge help, highly recommend working with him.
Yaro and Mike Colby were fantastic! Yaro was patient with my insurance delay and Mike was able to help me to get the lowest payment possible!!! Highly recommend to work with Yaro and Mike
Jean has been a great sales contact for many years. His latest support of our new car purchase made the process easy and seamless. Parkway has been our go to for any car related needs for over 30 years.
Yaro helped me to get into new Camry XSE. I was first time buyer and Raouf was also able to get me special rate!!!
Yaro provided excellent service and even came on Sunday on his day off to help us to understand new Toyota. He was very professional and informative.
Had a great experience buying from this dealership. Mo is an awesome salesman that handled everything for me and I had no issues at all. Very kind, friendly, and helpful. Thank you!
We worked with Yaro to purchase our new car and he was excellent right from the start. His updates and communication were fantastic throughout the entire process.
Ricky and Mike were extremely helpful, transparent and fantastic to work with. Their communication and professionalism made the car purchasing experience as smooth and as easy as possible.
This was my first experience leasing a car and Ricky made it a smooth, comfortable process from end-to-end. He had a great deal of patience and helped me navigate what I'd expected to be an anxiety-fueled event with the utmost professionalism and compassion. Car dealerships are traditionally not a comfortable environment for women (especially on their own) and he made it a safe space where I felt protected by him. I'm thrilled with my 2025 Corolla Cross and would absolutely recommend working with Ricky at Parkway Toyota to anyone on the market for a new set of wheels.
Just leased a new Toyota Corolla Cross from Toyota Parkway this month. After only driving Hondas, I could not be happier with this new car. Ricky was the most helpful salesperson I have ever encountered. He was thoughtful, informative, and kind. He made what is normally an unpleasant process so simple. Highly suggest working with Ricky!!
I would highly recommend this dealership! One of the best experiences I've had. I would like to give a special thanks to Yaro, Xeno and James, as they worked very hard to find me the best deal possible. Everyone was knowledgeable and showed a true interest in any questions or concerns I may have had. Yaro, is extremely driven and was able to handle multiple tasks at once without making me feel forgotten and kept me updated on every process when purchasing my new Tacoma.
Worked with David Mendez and also Jamard Jean Pierre on the purchase of a new Toyota Camry LE AWD 2025. They were extremely professional, friendly and helpful. Communications from negotiating the deal to picking up the car were transparent and sincere. Would highly recommend.
I bought a new Camry 2025 LE AWD at this location. Mr. Mendez was extremely professional, friendly and helpful. The whole process was extremely smooth and transparent. I would highly recommend Mr. Mendez as a salesperson and Parkway Toyota as a dealership.
I just got my car from this location and I had my friend Ricky was helping me. He was very friendly and knowledgeable about the car. He answered all my questions and made sure I was comfortable with my purchase. He was a pleasure to work with. I love my highlander hybrid Please ask for Ricky when you want to but any vehicle from the Parkway Toyota of Boston He is very humble and honest to work with.
I just bought my second car from this dealership. I worked with Yaro both times and he is very attentive and listens to what you want. He works with you to get you the best price and will put you in a safe and reliable car. Great place. Better guy.
I was referred to Yaro by my mechanic that I know for a long time! Yaro was amazing and worked very hard to get me exactly what I wanted.
Hi, I purchased a new 2025 vehicle from Parkway Toyota last week and Mo Dadouch was my sales advisor. Mo was great and made the process easy and pain free. He listened and delivered the deal that I wanted. Also, the Sales Manager and another sales advisor also assisted with the smooth process. Thank you!
Yaro is a terrific sales representative. He was friendly, knowledgeable, and always accessible. The overall experience at Parkway Toyota was first-rate. A+!
Yaro and Helio were amazing and helped me get the exact car I wanted. Would definitely recommend!
Mo - (Mohammad) Dadouch is an exceptionally and genuinely nice saslesman. His demeanor and professional acumen was second to none. He truly wants to give his customers the best possible deal and experience that they could have. I was very pleased I dealt with him and James as well as Mike in finance. Parkway Toyota has an outstanding staff. I highly recommend Mohammad for anyone wanting to purchase a car from them.
Ricky was fantastic. No pressure and he delivered exactly what he said he would.
This was a fantastic experience. I came very stressed out and overwhelmed with the process. Raj couldnāt have been more helpful. He was available by phone and text throughout the entire process. He answered all the questions and made the process very comfortable. I couldnāt recommend him more!
Jean was a pleasure to work with and made everything very easy! we have bought our last three cats from him and we will be back when it is time for another.
I meet yaro to get all of my new tundra setup. Very kind and professional to help get everything smoothly . And the best person to help you get your good deal with convinence
Working with Nathaniel was the best experience I have ever had buying a vehicle. He was extremely helpful and responsive, with no pressure. He made the process fun, and consistently went above and beyond, actually driving the paperwork and the vehicle to me, which was a great experience and saved me a huge amount of time and effort. I highly recommend working with Nathaniel and Parkway of Boston. I'm looking forward to buying my next vehicle from them.
Mu was friendly
I just purchased a certified preowned 2023 Toyota Highlander at Parkway. I did it through the Costco program and it couldnāt have been easier. Rich Hepburn, the Internet/Costco initial contact was extremely conscientious and responsive. Yaro, the sales consultant, was on his game. Yaro is the most detailed , efficient and supportive sales person Iāve dealt with in years. My experience with Parkway was excellent.
Yaro gave us the best deal on a RAV4 XLe! Highly recommend to talk to him when you are looking for a new or used vehicle!
Jeanās exceptional service and genuine care made the entire car-buying process a pleasure. Iām truly grateful for such a positive experience. Highly recommended!
Iāve bought many cars In my life, my experience with parkway Toyota was by far the best. Jean was my salesman he was great but my finance manager Raouf was totally amazing. He walked me through the purchase line by line, helped me protect my vehicle and made everything very transparent and easy. I will recommend Jean and Raouf to anyone I know who wants a car! Thanks guys!
Yaro is the best in a business!!! He treated me with respect and got me very good deal!!!
Alex and the team at Parkway toyota helped get me into a new Corolla quickly, efficiently, and at a great price a couple months ago. It was an overall great experience, would recommend!